36 Raven's Rest

Great weekend, In a beautiful place. Everything about the property was perfect and it had everything we needed while we was there, It was clean and comfy, and I would certainly recommend it to family and friends

The property was immaculate and everything was perfect on arrival . The starter pack was fabulous we forgot our coffee!! thank you . The hot tub was perfect.. We had an amazing time. There was only one little issue with the cooker but is was resolved immediately on a phone call . We will certainly be going again . Just a relaxing perfect stay .

This caravan was really well equipped. The owner has thought of everything! I pack everything but the kitchen sink but didnt need it all on this occasion. Very spacious and looked like new. Great property. Really peaceful area to stay in.

I booked this property as it was listed as 'Encapsulated by the peace and tranquillity of Cumbrias countryside' 'A wonderful holiday lodge perched on the tranquil High Hesket Park'. These are the first lines of the description and everything the lodge is not. It is not even a 2 minute walk to verge of the A6. Vehicles hurtle up and down it at all hours and even in the quieter moments, it is never peaceful nor tranquil. In the evening in the hot tub the sound of traffic and the headlights of them totally take away any sense of countryside. 'After changeover, hot tub can take up to 5 hours to reach optimum temperature' There needs to be clearer information regarding the time the hot tub will be ready as even at 8pm on the first evening, it was not at temperature. I was told by Sykes when i called that the cleaner had left at 11 and said it was heating up then. At 6pm, 7 hours later it was only at 29 and nowhere close enough to be warm enough to sit in even at 8pm. Very disappointed as it was the reason I booked this lodge as the other guest has a spinal fusion disability. Does changeover refer to when the last checkout was 10am or when you check in 3pm. Clarity is key. More importantly, the lodge is not safe. The gas oven and hob is dangerous. There are no markings on any of the dials so you have no idea which hob ring or oven might or might not light or be on. A gas hob could have been emitting gas and you dont know as there is no knowing which is on and which is off as there are literally no markings. This on its own should have made the owner rethink letting the property. The health and safety of guests must be paramount and it is not here. I feel cheated. I am most unhappy about this and believe the lodge should be shut down until the oven is changed. I also believe that due to this I should be more than entitled to request a significant refund on my costs. We ended up having to eat out every day for both lunch and dinner as i was not comfortable using the hob and oven. I await your response.

Me and my daughter booked Ravens Rest for a girlie relaxing few days away, The lodge was lovely, the hot tub was great after a few nice walks. The site nice and quiet with nice views. We enjoyed our stay that much that I contacted Sykes to extend our stay. Unfortunately the price I was quoted for 1 extra night was considerably higher than what I was expecting so declined and booked a hotel for the extra night instead which was a lot cheaper. Thank you to the owners for the little extra touches of pots of jam, biscuits and milk.

Excellent stay all amenities did what it said on the tin

We had an absolutely wonderful stay at Ravens Rest. The accommodation was beautiful, immaculate, modern, well stocked and lovely extra little touches like board games, milk, coffee, jam selection, and some essential cleaning supplies etc as well as some miniature toiletries in each bathroom. The washerdryer came in really useful, especially with multiple daily uses of the hot tub, which was bliss. Great location located on a quiet caravan park, brilliantly maintained site located far enough out of towns to feel like you are in the country but close enough for everything to be accessible. Would definitely revisit and would highly recommend.

Very clean and all as described! Excellent stay will definitely be back . Thanks

We have recently visited this place and we have all returned full of biteslumps. On further inspection we realised the hot tub was dirty. We found used plasters in the hot tub. Not somewhere I'd return to!