Columbus Retreat

Overall the layout and facilities were very good. Plenty of room for everyone and we had a great weekend. The boys loved the pool table. Due to weather we didnt make much use of outside space but looked clean and tidy. The only thing we had a slight issue with was that there were some essentials that were missing bin liners, dishwasher tablets, laundry stuff, hand soap, tea towel and very very little washing up liquid. We were not informed ahead of time these were not provided which would have been nice to know. Again overall we all had a lovely weekend.

Nice big house beds very comfortable and well equipt. If anything it was missing a couple more outdoor seats as the table seats 8 and only other seating was indoor. The garden area was in need of a tidy from weeds and the bush was overgrown. Flower bed seemed to be placed a bit random and broke up the yard space, but no biggie. We alerted caretaker to a couple of thing which were fixed quickly. We were disappointed that the hot tub was not up to temperature 38 from the clean until saturday afternoon. The power cuts out at 8pm so it does not reach required heat overnight. Big toaster in cupboard didnt work although a 2 slice was provided and then the boiler cut out one night. But as I say these were dealt with quickly.

Great place to stay, just missing basic things I. E tea towels, oven gloves, bin liners,soap ,spare toilet paper and no welcome pack.

Excellent location amazing Turkish restaurant at top of the street Property clean but tired

This property was ideal for our purpose. We had a family get together of grandparents, sons and daughters, inlaws and grandchildren. Not all stayed all the time due to work commitments. The rooms were lovely, well prepared and all ensuite which made a big difference. The kitchen was well equiped and served us well. The hot tub, pool table and table tennis was well used by all. Another bonus was the off road parking for five cars especially as we coincided with several open air theatre concerts making the on road parking difficult. The highlight was the dining room. A lovely room beautifully laid out with seating for sixteen people. Our Sunday night dinner with all the family was very special as some had come from Scotland and London. Having somewhere like this to stay in made our trip to Scarborough so memorable even though we got soaked in a thunderstorm! The service support team were extremely helpful with a very minor issue, quickly dealt with and were readily available if you needed them.

We enjoyed our stay, 11 adults and four children. A few niggles, the beds were too soft. There were no outside bins for rubbish, the hot water was dangerous as it came through at a scalding temperature needs to be adjusted the mixer taps were lethal.

Beautifully decorated and furnished house, spotlessly clean, in a very convenient position in Scarborough. We even managed to squeeze 5 cars on the forecourt which was a bonus. But it was let down by the inadequate kitchen provision. Ovens and hob were great, but there were no serving dishes, only one large sharp knife, and the cutlery and crockery were barely enough for our party of 12 let alone the potential compliment of 16. The coffee maker was a single cup espresso machine, so we ended up buying a cafetiere as it took so long to make coffees in the morning one at a time. There were also absolutely no house instructions that we could find information on recycling, rubbish collection, how to leave things at the end of our stay and local amenities were all absent.

Overall this place looks amazing even with the bathrooms that need updating except the one with the black mould in the shower and the down stairs with no lock on and all the cobwebs and loose seat. the cleanliness was really bad as there was dust everywhere thick dust under all furniture as well and used tissues and chocolates. Under the bed a pack of tablets and a used plaster in another shower, we also saw a cig butt behind a bedside table. There had a been a banner left up from previous guests, all the bins were over full the fridge had meat blood in the bottom. The tv in snug games room and bedroom didnt work no information about what damage they was already aware of and code to get WiFi. But the most disappointing part was the hot tub as it gets turned off at 8pm every night so the filter isnt working and the scum and colour of the water was manky it had a pond life odour to it! Lots of rubbish and debris in the shed with the washing machine. We did ring the number from an email and Chris came out right away and seemed to know about a lot of the damage he understood the point we made about how unclean it was and even told us he knew where the chocolates was from and took them. He added chemicals to the hot tub and sed check it after 3 as we could try and use it then. He also got a cleaner to come and clean which she did do the wrong upstairs shower and moved the cobwebs from the downstairs one and then left within 10 minutes. The next day the hot tub was disgusting again and we tried to ring again and got a txt saying to txt him which I did and he came out and sed that maybe the children had weed in the hot tub which no Im sorry the youngest was 9 and made each of them shower before getting in. The biggest plus to this place was the beds and bedding they are the comfiest weve even stayed in. Over all I honestly think we left it cleaner when leaving than when we arrived.